Terms of Service

The terms and conditions set forth below govern the use of services offered by Atas Artisan in relation to the website https:/atasartisan.isellershop.com. Users are advised to read them carefully as they affect the User’s rights and obligations under the law.

By registering and/or using the website https://atasartisan.isellershop.com, the User is deemed to have read, understood, and agreed to all contents of these Terms & Conditions. These Terms & Conditions constitute a legally binding agreement between the User and Atas Artisan. If the User does not agree to any part or all of these Terms & Conditions, the User is not permitted to use the services on the website.


Definitions

 1.⁠ ⁠Atas Artisan is an artisan bakery providing products to support the modern hospitality industry.

 2.⁠ ⁠Atas Artisan Website refers to https://atasartisan.isellershop.com

 3.⁠ ⁠Terms & Conditions refer to the agreement between the User and Atas Artisan containing rules governing rights, obligations, responsibilities, and procedures in using the Atas Artisan system.

 4.⁠ ⁠User refers to any party using Atas Artisan services, including but not limited to buyers or visitors to the website.

 5.⁠ ⁠Buyer refers to a registered User who places an order for goods sold by Atas Artisan.

 6.⁠ ⁠Goods refer to tangible items that can be delivered and meet shipping requirements.

 7.⁠ ⁠Official Atas Artisan Account refers to the designated account used for transaction settlements, available at checkout after selecting a payment method.


Security

1. The User declares they are legally competent to enter into a binding agreement.

2. ⁠⁠Atas Artisan does not charge any registration fees.

3. ⁠⁠Registered Users are eligible to act as Buyers.

4. ⁠Atas Artisan reserves the right, without prior notice, to take action against violations of these Terms or applicable laws, including transaction cancellation, account suspension, or deletion.Users are prohibited from using tools, software, or methods to manipulate the system, including but not limited to data manipulation, scraping, automation, or other unfair practices.

 6.⁠ ⁠Users may not change their user ID.

 7.⁠ ⁠Users are responsible for maintaining the confidentiality of their account and password.

 8.⁠ ⁠Atas Artisan will never request account passwords; Users are advised not to share them with any party.

 9.⁠ ⁠Users must log out after each session and notify Atas Artisan of unauthorized use.

10.⁠ ⁠Atas Artisan is not responsible for losses resulting from account misuse.

11.⁠ ⁠Users acknowledge that OTP services may incur charges from telecom providers.


Purchase Transactions

 1.⁠ ⁠Buyers must follow the transaction procedures set by Atas Artisan.

 2.⁠ ⁠Buyers agree to:

   Accept that displayed product colors may vary depending on device screens.

   Enter into a legally binding contract upon purchase.

   Acknowledge that stock availability may change; unavailable items will be refunded.

 3.⁠ ⁠Atas Artisan reserves the right to reject payments without prior notice.

 4.⁠ ⁠Payments must be completed within the specified timeframe; otherwise, transactions may be canceled. Cash payments are not accepted.

5. Buyers must not share proof of payment with unauthorized parties.

6. ⁠Buyers must confirm receipt within 1×24 hours after delivery status is marked “delivered.”

7. ⁠Delays due to payment issues are the Buyer’s responsibility.


Content

1. Users are prohibited from uploading content containing offensive, discriminatory, vulgar, threatening, or inappropriate material.

2. ⁠Atas Artisan reserves the right to remove such content or take action including account suspension.

3. ⁠Users are responsible for any misuse of uploaded content.

4. ⁠Users must ensure they do not violate intellectual property rights.


Credit Card

1. Credit card payments are available for transactions between IDR 50,000 and IDR 100,000,000.

2. ⁠⁠Transactions must comply with Atas Artisan’s policies and logistics system.

3. ⁠Misuse of credit card payments may result in:

* Transaction cancellation

* ⁠Fund holding for investigation (minimum 28 working days)

* ⁠Deduction of 15% from transaction value

5. ⁠Refunds will be returned to the card limit unless violations occur.

6. ⁠Only Indonesian-issued credit cards are accepted.

7. ⁠⁠A 3% administrative fee applies and is non-refundable upon cancellation.


Shipping

1. Shipping must use verified logistics partners within the system.

2. ⁠Shipping terms are fully governed by the logistics provider.

3. ⁠Atas Artisan is not responsible for delivery-related issues caused by third-party couriers.


Other Provisions

1. Use of any feature implies agreement with applicable terms.

2. ⁠⁠Matters not specifically regulated will refer to the general Terms & Conditions.


Disclaimer & Limitation of Liability

Atas Artisan strives to maintain secure and reliable services but does not guarantee uninterrupted or error-free operation.

Services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the extent permitted by law, Atas Artisan is not liable for any losses or damages arising from:

1. Use or inability to use the service

2. ⁠Pricing, shipping, or other information inaccuracies

3. ⁠Service interruptions

4. ⁠⁠User negligence

5. ⁠Product quality or delivery

6. ⁠Intellectual property violations

7. ⁠Defamation or misuse of products

8. ⁠Viruses or harmful software

9. ⁠System errors or third-party actions

10. ⁠Account hacking or enforcement actions


Release

Users release Atas Artisan from claims arising from disputes with other users, including unknown or indirect damages.


Indemnification

Users agree to indemnify and hold Atas Artisan harmless from claims, including legal fees, arising from violations of these Terms or misuse of services.


Governing Law

This agreement is governed by Indonesian law. Any disputes shall be resolved exclusively in Indonesian courts.


Updates

These Terms & Conditions may be updated at any time without prior notice. Users are encouraged to review them periodically. Continued use of the website constitutes acceptance of any changes.